Service Cancellation Request
Please note that this form is not for urgent issues such as temporary suspension in the case of loss or theft
Service Cancellation
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Your Name
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Your Email
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Deactivation Reference
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Please provide the reference for deactivation, for example Account Number*, SIM Number or Phone Number for Deactivation
*If you provide your account number all services on the account will be deactivated.
Verification
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Please provide an Invoice Number and the total of that invoice in order to verify access to the account. This must be an invoice for the last 3 months.
Cancellation Confirmation
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I understand once a deactivation request has been submitted it cannot be retracted and any early termination fees will be applied for a deactivation within the contract term
Submit